Legal
The agreement covering your individual use of Adapt. Institutions licensing Adapt for their students are covered by a separate enterprise agreement instead.
Effective · Adapt Learning, LLC
This Terms of Service Agreement (“Agreement”) is a binding contract between you (“User,” “you,” or “your”) and Adapt Learning, LLC (“Company,” “we,” “us,” or “our”), owner and operator of the Adapt mobile application (“App”), the Adapt Portal web application, and related services (collectively, the “Service”). Institutional customers who license the Service for their instructors and students are governed by a separate Enterprise Master Services Agreement and Data Processing Addendum; this Agreement governs your individual use of the Service.
By downloading, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy and AI Content Disclaimer. If you do not agree, do not use the Service.
The Service is an educational technology platform that generates personalized, adaptive courses and provides an AI learning coach and interactive lessons. Course content, lesson structures, and coaching responses are generated by third-party artificial intelligence models (the “AI Service”). See the AI Content Disclaimer, incorporated by reference.
You must be at least 16 years of age to create an account and use the Service. By creating an account, you represent and warrant that you are 16 or older and that the information you provide is accurate. If you are under 18, or under the age of legal majority where you live, you may use the Service only with the permission and under the supervision of a parent or legal guardian, who agrees to be bound by this Agreement on your behalf. Students who access the Service through an educational institution do so under that institution’s agreement with us and any consents the institution obtains.
To use most features you must register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials (which we do not see) and for all activity under your account. Notify us promptly of any unauthorized use.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on a device you own or control, and to access the Service, for your personal, educational purposes — or, where you access the Service through an institution, for the educational purposes authorized by that institution. All rights not expressly granted are reserved.
(a) Company ownership. The Service and its contents, features, and functionality (including software, source and object code, algorithms, models and prompts we develop, text, images, audio, design, and the selection and arrangement thereof) are the exclusive property of Adapt Learning, LLC and its licensors, protected by United States and international intellectual-property laws.
(b) Your inputs. You retain ownership of the original content you submit (“User Inputs”). You grant us a worldwide, royalty-free, sublicensable (to our subprocessors) license to host, reproduce, process, and transmit your User Inputs solely to operate and provide the Service to you (including sending them to the AI Service to generate responses).
(c) AI-generated output. As between you and us, and subject to our and our licensors’ underlying rights in the Service and models, we assign to you such rights as we hold in the specific course content generated for you (“Output”), for your educational use, provided you comply with this Agreement. You acknowledge that Output may not be unique and that similar Output may be generated for others. Output is provided subject to the AI Content Disclaimer. Where you access the Service through an institution, ownership of Output is governed by the institution’s agreement.
(d) Instructor and uploaded materials. If you upload materials (for example, lecture content in the Portal), you represent and warrant that you own or have all necessary rights and permissions to those materials and to have us process them, and that they do not infringe any third party’s rights. You grant us a license to host and process them to provide the Service, and you agree to indemnify us as set out in Section 12.
(e) Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
(f) Trademarks. “Adapt,” “Adapt Learning,” the logo, and related marks are our trademarks. Do not use them without our prior written permission.
You agree not to, and not to enable others to:
All educational content is generated by the AI Service and provided for informational and educational purposes only. It may contain errors and is not a substitute for professional, medical, legal, or accredited training or certification. You must comply with the AI Content Disclaimer, incorporated by reference. You are responsible for evaluating the accuracy and suitability of Output before relying on it.
(a) Instructor and administrator access. Instructor, administrator, and clinical accounts in the Portal are provided at no charge. There is no subscription, no seat licence, and nothing to cancel.
(b) Student access purchases. Students purchase access to their institution’s courses for a fixed period. Access is sold on the web at the point of purchase, and the price and the length of the period are shown to you there before you pay. The figures shown at the point of purchase control over any figure stated here.
(c) One-time payment; nothing renews. A student access purchase is a single, one-time payment. It does not automatically renew, and no recurring charge is created. When the period you bought ends, access ends; continuing requires a new purchase. Payment is processed by Stripe on Stripe’s checkout page, subject to Stripe’s terms; we do not receive or store your payment card details.
(d) Institutional access. Where an institution provides access under its own agreement with us, students receive that access at no charge and this Section does not apply to them.
(d-1) What a purchase gets you. A student access purchase unlocks the courses your institution assigns to you. It is not a purchase of course content, and the content available to you is created and released by your institution and its instructors — so what you can see, and when, depends on them. This is disclosed to you again at the point of purchase.
(e) Refunds and chargebacks. We do not operate a fixed refund window. Refund requests are handled case by case — email support@adaptlearning.io and tell us what happened. If we refund a purchase in full, the access it paid for ends. A partial refund does not end access. If you dispute a charge with your card issuer, access ends immediately when we receive notice of the dispute, and is restored if the dispute is resolved in our favour. The full rule, including how to ask and what to expect, is in our Refund & Cancellation Policy, which forms part of this Agreement. Nothing here limits refund rights you have under applicable law.
(f) Price changes. We may change prices at any time. Because nothing renews, a change only ever affects purchases made after it takes effect — the price you paid for a period you already bought does not change.
You may stop using the Service and delete your account at any time (Settings → Account information) or by emailing support@adaptlearning.io. We may suspend or terminate your access if you violate this Agreement or to protect the Service or other users. On termination, the license in Section 4 ends and any remaining purchased access period is forfeited; Sections 5, 7, 10–14, and 17 survive.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT AI-GENERATED CONTENT WILL BE ACCURATE, RELIABLE, COMPLETE, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.
TO THE FULLEST EXTENT PERMITTED BY LAW, ADAPT LEARNING, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, OR DATA, ARISING FROM OR RELATED TO (A) YOUR USE OF OR RELIANCE ON THE SERVICE OR ANY CONTENT, OR (B) ANY UNAUTHORIZED ACCESS TO OUR SYSTEMS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (II) USD $100.
Some jurisdictions do not allow certain limitations, which may not apply to you.
You agree to defend, indemnify, and hold harmless Adapt Learning, LLC from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of (i) your use of the Service, (ii) your violation of this Agreement, or (iii) your User Inputs or uploaded materials, including any claim that they infringe or misappropriate a third party’s rights.
(a) These Terms are between you and Adapt only. You and Adapt acknowledge that this Agreement is concluded between you and Adapt, and not with Apple Inc. or Google LLC. Adapt, not Apple or Google, is solely responsible for the App and its content.
(b) Scope. Your license to use the App is as permitted by the applicable App Store Terms (Apple Media Services Terms and Conditions) or Google Play Terms of Service, on a device you own or control.
(c) Maintenance and support; warranty. Adapt is solely responsible for support and any warranties. For iOS, in the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
(d) Claims and IP. Adapt, not Apple or Google, is responsible for addressing any claims relating to the App (including product-liability, legal/regulatory non-conformance, consumer-protection, and third-party intellectual-property claims).
(e) Third-party beneficiaries. Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you. Where you obtain the App via Google Play, Google’s terms apply to that distribution.
(f) Legal compliance. You represent that you are not located in an embargoed country or on any U.S. government restricted-party list.
This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be resolved by binding arbitration in Tampa, Florida, except that either party may seek injunctive relief for intellectual-property or unauthorized-access claims.
Class-action waiver.
YOU AND ADAPT LEARNING, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person’s claims.
We may modify this Agreement. We will post the updated Agreement in the Service and update the Effective Date; material changes will be communicated where required. Continued use after changes take effect constitutes acceptance.
Adapt Learning, LLC · 815 Water St, Tampa, FL 33602 · support@adaptlearning.io
We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. Our DMCA & Copyright Policy is incorporated into this Agreement by reference, and sets out how to send a notification, how to send a counter-notification, and the contact details for our designated agent registered with the U.S. Copyright Office under 17 U.S.C. §512(c)(2).
Repeat infringers. We have adopted and will reasonably implement a policy providing for termination, in appropriate circumstances, of the accounts of users who are repeat infringers, and we may terminate an account sooner where the circumstances warrant it. The full policy — including how a strike is recorded, when one is withdrawn, and what termination means for a purchased access period — is in the DMCA & Copyright Policy. By using the Service you acknowledge that you have been informed of this policy.
Nothing in this Section limits Section 5(d), under which you represent that you hold the rights necessary for us to process the materials you upload and to distribute the resulting content to your students.
1. Acknowledgement. This EULA is between you and Adapt Learning, LLC only, and not with Apple Inc. or Google LLC. Adapt is solely responsible for the App and its content.
2. Scope of license. Your license to use the App is limited to a non-transferable license to use it on any Apple-branded or Android device you own or control, as permitted by the Apple Media Services Terms and Conditions or Google Play Terms of Service and the Acceptable Use section above.
3. Objectionable content — zero tolerance. Adapt has zero tolerance for objectionable content and abusive behavior. You agree not to use the App to generate, upload, post, or share content that is offensive, defamatory, obscene, pornographic, hateful, harassing, discriminatory, or illegal, or that promotes violence or illegal acts. We may block, suspend, or terminate any account engaged in such conduct immediately and without notice.
4. Maintenance and support. Adapt is solely responsible for support. Apple and Google have no obligation to furnish maintenance or support for the App.
5. Warranty. Adapt is solely responsible for any product warranties to the extent not effectively disclaimed. For iOS, on any failure to conform to an applicable warranty, you may notify Apple for a refund of the purchase price (if any); Apple has no other warranty obligation to the maximum extent permitted by law.
6. Legal compliance. You represent that you are not located in a U.S.-embargoed or “terrorist-supporting” country and are not on any U.S. government prohibited/restricted-party list.
7. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you upon your acceptance.
8. Contact. Adapt Learning, LLC · 815 Water St, Tampa, FL 33602 · support@adaptlearning.io
What we collect, how the AI pipeline handles it, and your rights.
The agreement covering individual use of the app and portal.
Limits of AI-generated study material, incorporated into the Terms.
How refunds work on a student access purchase, and what a chargeback does.
Every third party that touches data, and what each one does.
How to report infringing material, and our repeat-infringer policy.
Institutions licensing Adapt for their instructors and students are covered by a separate Enterprise Master Services Agreement and a FERPA Data Processing Addendum. Both are available for procurement review — email support@adaptlearning.io.
